Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at threadsbytie@gmail.com or through the contact page
Pricing
Yes! There is a listing "RUSH" that costs $10 for me to priotize your order and ship it ASAP.
Yes absolutely! You can always leave a note for me during checkout, however, if there is a super specific color you want (ex. pastel baby pink, lime green) shoot me an email before purchasing so I can show you the color thread options I have available!!
Returns
Please contact us through either our contact page or directly at threadsbytie@gmail.com
We do not accept returns.
We take great pride in creating each item with meticulous care and attention to detail. Every product is made to order, specifically crafted to meet your unique preferences. This personalized approach ensures that you receive a product tailored just for you.
Because of this made-to-order process, we cannot accept returns.
Shipping
For products that are ready to ship, shipping takes around 1-3 weeks!
For products that are made to order (like embroidered designs), processing and shipping can take anywhere from 4-12 weeks!
I only ship internationally through my etsy shop !